【Specified Skilled Worker】Front Desk / Guest Service Department / Restaurant Department
￥200,000～ / month
Type: Japanese N4 or above
場所:Gifu
Job Responsibilities:
You will be entrusted with a wide range of hospitality services related to accommodation.
The role mainly involves direct interaction with guests, including:
Front desk operations
Customer service and guest relations
Restaurant service
Housekeeping and room cleanliness management
What we value most is a warm smile and the ability to anticipate guests’ needs and take action proactively. More than words, attentiveness, awareness, and initiative are key to this role. In return, you will have the rewarding opportunity to directly witness the joy and emotional moments of our guests.
Our Values at Honjin Hiranoya:
Sharing unforgettable moments with guests – we value human connection and strive for heartfelt hospitality.
High repeat rate (20%) – one in five guests returns, allowing you to refine trusted customer service skills in a reputable ryokan.
Contribution to the community – we take pride in showcasing the charm of Hida-Takayama through tourism, contributing to the local community.
Training & Development
Even those without prior experience can start with confidence thanks to our extensive training system:
Sister Program (One-on-one mentorship): Senior staff mentor new employees for about 3 months, teaching everything from basics to kimono dressing.
New Employee Training (4 days + OJT): Includes follow-up interviews to address concerns and ensure a smooth start.
Brush-up Training: Annual skill-up programs such as English conversation training and omotenashi (Japanese hospitality) training.
Tea Ceremony & Kimono Lessons: Learn traditional Japanese culture and refined manners.
English Conversation Training: Acquire expressions and cultural understanding necessary to serve international guests.
External Facility Visits: Observe and learn from highly reputed inns to improve service quality and team cohesion.
We believe what makes someone “chosen by guests” is not special experience or qualifications, but a true spirit of hospitality. Together, let’s share the charm of Hida-Takayama and create memorable moments for our guests.
Qualifications
Must hold one of the following:
Food Service Skills Test (Certificate required)
Accommodation Industry Skills Test (Certificate required)
Japanese Language Requirement:
JLPT N4 (or equivalent) and conversational ability equivalent to JLPT N2–N3
Work Conditions
Working Hours: Between 4:00–22:00 (7.5 hours actual work, shift-based)
Days Off: 8 days per month (Annual holidays: 106 days, including mandatory 10 days of paid leave)
Location: Hida-Takayama (No transfer required)
Compensation & Benefits
Monthly Salary: From ¥200,000 (including 11 hours of fixed overtime pay)
Salary Increase: Once per year
Bonuses: Twice per year (August & December) + Performance bonus (March)
Allowances:
Overtime allowance
Family allowance
Qualification allowance
Night shift allowance
Housing allowance
Position allowance
Benefits:
Full social insurance coverage (employment, workers’ compensation, health, pension)
Uniform provided
Employee cafeteria (¥250 per meal)
Company housing / dormitory available (single dormitory with internet & furnishings; approx. ¥26,000/month + utilities)
Housing assistance system
