Front Desk Staff at a Conference Hotel
Monthly salary: ¥260,000 – ¥340,000
Type: Japanese N1
場所:Fukushima
■Resume and work history written in Japanese are required (There is a possibility that your application will not be processed if you only have English documents).
■We are a recruitment agency conducting this recruitment on behalf of the companies seeking employees.
■Japanese N1 required.
■Required:
Requirements
Basic PC skills
At least 2 years of front desk/reception experience
Preferred Qualifications
Ability to communicate in a foreign language at a daily conversational level
Job Description
You will be responsible for front desk operations at a new hotel scheduled to open in March 2026 in Fukushima Prefecture. Duties include guest reception, reservation handling, and other front desk services.
Earliest start date: March 2026 (just prior to hotel opening)
Later start dates (April 2026 onward) also welcome
Responsibilities
Reservations: Handle bookings received via travel agency websites, direct sales website, and phone
Guest Services: Respond to requests from overnight guests and conference clients
Reception: Manage check-in/check-out and respond to guest inquiries
Night Patrol: Inspect the facility during night shifts to ensure safety
Closing Duties: Check and record daily sales
Conference Room Support: Assist with setup and cleaning (primarily handled by separate staff)
Spa Zone Support: Hand out amenities at spa reception, maintain spa and lounge areas
Souvenir Shop: Sell goods, provide product information, manage inventory
Restaurant Support: May assist with hall duties at the hotel’s restaurant during busy seasons
Employment Type
Full-time, permanent employee
Eligibility
Mid-career applicants welcome
Probationary Period
6 months (with training included, no salary reduction during probation)
Working Hours
Shift system, approx. 172 hours/month
Sample shifts:
5:00–14:00 (8 hrs + 1 hr break)
7:00–16:00 (8 hrs + 1 hr break)
9:00–18:00 (8 hrs + 1 hr break)
14:00–23:00 (8 hrs + 1 hr break)
13:00–9:00 next day (16 hrs + 1 hr break, 4 hrs nap)
Average overtime: 5–10 hrs/month
Location
Fukushima Prefecture, Futaba Town, Nakano District, inside the Reconstruction Industrial Base
Facility name: FUTATABI FUTABA FUKUSHIMA
Access: 4 min by car (27 min walk) from JR Joban Line “Futaba Station”
No transfers
Compensation
Annual income: ¥4,020,000 – ¥5,130,000 (including average overtime and night shifts)
Monthly salary: ¥260,000 – ¥340,000
Base salary: ¥260,000+
Bonuses: Twice a year
Allowances:
Commuting allowance (per company policy)
Night shift allowance: ¥2,000 per shift (6–8 shifts/month expected)
Overtime pay (fully paid)
Benefits
Full social insurance coverage
Retirement allowance system
Annual health check-up
Employee housing support:
Company dormitory available at ¥30,000/month (single occupancy)
Housing allowance available
Parental leave & childcare leave (with track record)
Bereavement leave, nursing & caregiving leave
Corporate savings plan
Daiwa House Group employee discounts
Qualification acquisition support
Days Off & Leave
Annual holidays: 106 days (plus days off after night shifts)
Shift system (approx. 6 night shifts/month, followed by a rest day after each)
Paid leave: 10–20 days (granted on first day of employment)
Other special leave: maternity/paternity, childcare, caregiving, bereavement
Work Environment
No smoking on premises (smoke-free workplace)